Please note: This is a companion version & not the original book. Sample Book Insights: #1 The negotiator had to establish trust with the suspect. He had to make him believe that everything was going to be okay, even though he knew that the FBI was prepared to take down the suspect at any moment. #2 Charlie and his family went into the woods again on Saturday, April 2. Charlie built a simple lean-to. They made their way to a nearby country store, where they purchased food and drinks. Meanwhile, a search went on around them. #3 The agents on the scene decided to turn on the lights, which Charlie did not like. He fired several shots at the lightbulb in the ceiling above the second-floor landing, shattering it and sending shards of glass everywhere. #4 I was called to assist with the negotiations, and was told that the FBI had entered the house and taken Charlie hostage. I was told that the FBI did not want to see anyone get hurt, and that they wanted to minimize the consequences Charlie would face if he surrendered.