special edition of our most popular handbook (over 1 million in print) - designed specifically for the healthcare industry! Close the gap between those who manage the business side of healthcare and the "front line who work in the clinical and support arenas!" This revolutionary two-books-in-one resource will help you break down "we vs. they" beliefs and behaviors while encouraging new levels of understanding, cooperation, and trust between employees and managers. Use this one-of-a-kind book to bring everyone together as they focus on the shared goal of providing high quality patient care. It's a "must read" for everyone who works in healthcare or a related industry!