There are scores of books and training programs about leadership development, yet very few that provide practical tools to navigate the confusion and soul-killing frustration that come from workplace power clashes. Who's the Boss hits right to the heart of these complex dynamics and offers a proven and effective process to help you self-navigate or coach someone else to a resolution. "A sensible and usable guide to navigating and resolving some of the toughest but most ubiquitous challenges we all face in the workplace. Reading Who's The Boss? is empowering, enlightening, and energizing." Mary C. Gentile, PhD Author of "Giving Voice To Values: How To Speak Your Mind When You Know What's Right" "As a labor and employment lawyer, I found this book fascinating in detailing the eternal struggle of dealing with people at work, whether they be peers, subordinates or bosses. The strategies can be implemented by anyone with workplace issues." Thom K. Cope, Partner Mesch, Clark, Rothschild Author of "How Not to be a Stupid Manager""