Ei (emotional intelligence) accounts for over 50% of success and yet, many cannot identify what they are feeling. Whether you have to motivate others, resolve conflict or learn to work with someone who is quite different from you, these tips will help you focus your message, gain emotional clarity and strengthen your influence. Most people operate out of habit, giving little thought to what and how they communicate. This book gives you a quick makeover so you have the outcome you really want. Self awareness is the top characteristic of great leaders. This booklet is a quick reference to help you build self awareness so you can be more deliberate and purposeful in your daily interactions.