ABC TV program The checkout has managed to delight and inform consumers while challenging and infuriating big business. Keeping the same mix of irreverence and information as the top-rating ABC show, this book is a fabulously funny read that also gives readers the knowledge and tools they can use in everyday consumer interactions. Featuring illustrations, photographs, break-out boxes and heaps of incredibly useful (and mind-boggling) information and observations, there are sections on: How To Return This Book: a look at consumer rights when it comes to returning items using the purchase of the book as a case study ; Do This Right Now: Consumer advice that can save readers money instantly ; The Checklist: simple, one-page checklists of things consumers need to be aware of before making certain transaction (eg buying car insurance) ; Product versus Packshot and more.