Research Paper (undergraduate) from the year 2024 in the subject Communications - Mass Media, grade: A, course: Mass Communication, language: English, abstract: This study explores the impact transgender characters have on viewers and the way Netflix media represents the community. In recent trends, transgender visibility has increased in mainstream media, it is important to understand how the portrayal of various transgender characters influences the viewers in terms of gender identity and inclusion. The research uses the mixed methods using surveys among 75 Netflix viewers and content analysis. The result of this research indicates that Netflix films/shows remain limited and often stereotypical. Detailed analysis of the films/shows resulted in Netflix still portraying transgender characters through a lens of victimisation, as well as comic reliefs. There is still a lack of transgender protagonists in mainstream Netflix films/shows, often side lined and their storyline revolving around their gender identity and struggles. There is a lack of personality and depth with transgender characters, often indicating token representation.