Gapology is the term we coined to describe what Winning Leaders do differently to identify and close Performance Gaps within their teams. It all started with a curiosity. Mark Thienes was curious about what makes Winning Leaders win, what was missing from those underperforming, and whether success was a formal process that could be taught, replicated, and scaled. * For over a decade, he studied the behaviors, habits, and strategies of leaders who consistently produced winning results, comparing them to those who struggled. The answers came through in clear patterns. As he documented interviews and observations, he discovered that all Performance Gaps fall into one of three core categories: Knowledge Gaps, Importance Gaps, or Action Gaps... or some combination of the three. That insight became our foundation. * Gapology provides nine Root Solutions that empower leaders to close these gaps—quickly and permanently--by applying intentional, repeatable methods. It's a framework for those who want to lead with purpose and produce consistent, winning results. * In this newly revised edition, we’ve expanded our guidance with fresh insights, real-world applications, and new tools gathered from the last 15 years of teaching Gapology to leaders around the world. Our organizational purpose is: "Helping Leaders Achieve Their Greatest Potential." This new edition brings us closer than ever to doing just that. * Gapology is for all leaders—regardless of team size, title, or industry. If you're responsible for leading people, you need Gapology. These discoveries are now at your fingertips. Achieve your full and greatest potential. Identify the gaps....Close the gaps... and become a Winning Leader! Welcome to Gapology. In Gapology, you'll discover simple yet powerful leadership principles that Winning Leaders use to identify and close Performance Gaps--in their teams and in themselves. Through the journey of Maddy, a leader much like you, you’ll learn how to recognize where gaps originate and then how to apply a set of Root Solutions to close them for good. Her story will help you see the challenges and breakthroughs in real time-making the lessons practical, personal, and impactful as you lead your team forward. After studying hundreds of high-performing leaders, we uncovered consistent behaviors that separate the average from the exceptional. These patterns are revealed in a clear, actionable framework that brings the Gapology methodology to life through relatable stories, proven strategies, and leadership tools that can be implemented immediately. Whether you’re a new manager or a seasoned executive, Gapology will forever shift your leadership mindset. Once you begin your Gapology journey, you’ll start seeing the world through the lens of a Winning Leader... through the eyes of a Gapologist.