Dennis Potter distills decades of expertise into this practical, hands-on workbook designed to empower ICISF certified instructors, team coordinators, and team trainers in teaching, building and sustaining effective Critical Incident Stress Management (CISM) teams. Packed with actionable strategies, proven procedures, and real-world insights, this invaluable resource serves as both a training guide and a long-term reference for team development. Additionally, embedded within the book is a link to a secure, user-friendly website featuring downloadable role plays, training exercises, customizable forms, and ready-to-use handouts-everything you need to streamline your training sessions and support your team.