Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to convert accounts receivable into cash as well as their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have already been there. - Many practical tips and examples - Learn to better manage and control your own cash flow - Deal with excuses in a customer friendly and effective way - Take the lead and get paid....on time! This edition is part of an international series. If you are doing business in the United States, you need to read Happy Customers Faster Cash. "The book is something I would gladly give out as a gift to my clients; it's as an excellent learning manual for their team and serves as a "refresher" to the seasoned professional." Lou Figueroa, President Credit Decisions International, USA "The clever and succinct images and graphs alone are worth your investment of time and money - all the rest, and it is considerable, is a bonus!" Tim Paulsen, author of "Paid in Full", Canada